California · licensed and insured
Crime and Trauma Scene Cleanup in California
After a death, an accident or a crime in a property. This is regulated biohazard work rather than cleaning, you do not have to be there while it is done, and there may be help with the cost.
- You do not need to be present, or to see anything
- State-registered, with waste handled through a licensed route
- Insurance and victim compensation handled directly where you prefer
Call now
(805) 741-5497No charge to you, and you are never committed to going ahead.
What happens when you call
- You describe the problem and where you are.
- We put you in touch with a licensed local company covering that area.
- They arrange the visit and agree the price with you directly.
Worth having ready
- The address, and whether the property has been released yet
- Whether you would prefer unmarked vehicles
- Anything in the room you want set aside and kept
- Your ZIP code
- Licensed & insured Every company we put you through to holds current licensing and insurance.
- Know what to ask You are told what actually decides the price, so you can judge a quote.
- Someone local You are put through to a technician who works your area, not a call center three states away.
- Calls answered 7 days Someone picks up seven days a week, weekends included.
What has happened
People know what they have noticed rather than what it is called. Each of these points at a different job — and a different level of urgency.
What we can help with
What you should know before you call anyone
You do not have to be involved. Not in the room, not in the building, not in the detail. Arrangements can be made entirely by phone, by a friend, a neighbor or a funeral director acting for you, and a company that does this work regularly will not ask you to look at anything or describe anything you would rather not.
There may be help with the cost, and this is the fact most often missed. Homeowner and renter policies frequently cover biohazard cleanup. Where a crime is involved, the California Victim Compensation Board can assist a victim or their family. Ask about both on the first call — a company that does this regularly will know how to bill them and will usually deal with the insurer directly.
This is regulated work in California. A company carrying it out has to be registered with the state as a trauma scene waste practitioner, and the waste leaves on a licensed, tracked route. You are entitled to ask to see that registration, and a firm that cannot produce it should not be doing the job. A general cleaning company is not a substitute.
And the property is usually restorable. Porous material — flooring, subfloor, sometimes drywall — is removed rather than cleaned, but the room is rebuilt afterwards. Families are not handed back a stripped shell, and it is reasonable to ask for the restoration to be quoted alongside the decontamination.
California specifically
Wildfire smoke is the single biggest thing that makes Californians think about what their ducts are carrying. Fine particulate gets pulled into a return during a smoke event and keeps circulating long after the air outside has cleared.
California is also the one state where duct leakage is routinely tested: Title 24 requires a HERS-verified duct test on most furnace or air-conditioner changeouts, so a duct problem here often surfaces as a failed test rather than as a complaint.
How it works
Three steps, and you decide at the end of them.
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1
You call and describe the problem
Tell us what you have noticed and where — the room, the smell, the noise, how long it has been going on. Give us your ZIP code and we will match you to a licensed company covering your area. There is no form to fill in.
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2
A local company takes it from there
They discuss the problem with you directly, arrange a time to inspect, and agree the work and the price with you before anything starts. That conversation is between you and them.
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3
You decide whether to go ahead
You are under no obligation. If the quote or the approach is not what you wanted, you are free to say no and call someone else.
Common questions
Which areas of California do you cover?
All of it. The quickest way to find out about your own town is to call and give us your ZIP code — if the nearest company is an hour out we will say so rather than waste your afternoon.
How soon can someone come out?
As soon as the property has been released by the coroner or police — usually the same day. Not to hurry anybody, but because biological material continues to affect the structure around it, and because most families would rather it were done.
Are the companies licensed and insured?
Yes. We only pass calls to licensed, insured operators working in California, and you are welcome to ask to see a license number on arrival.
What does it cost?
Nothing. We are a referral service: the companies pay us for the introduction, you do not, and you are under no obligation to go ahead with whatever they quote. We are not the company that attends, so the price, the schedule and the guarantee are agreed between you and them.